November 12, 2020
"How to Design Your Company's Internal Processes for Maximizing Profitability"
The program is to be presented by Dr.Heather Moore, MCA, Inc.
The session is to be held at the Drake Oak Brook Hotel, 2301 York Rd, Oak Brook, IL 60523 is FULL!
The Electrical Contractors' Association of City of Chicago (ECA) Research and Education Committee seminar called, "How to Design Your Company's Internal Processes for Maximizing Profitability" has been RE-SCHEDULED! HOWEVER, THIS SESSION IS FULL!
The session that was originally scheduled for Wednesday, April 15, 2020 has been re-scheduled for Thursday, November 12, 2020 at the Drake Oak Brook Hotel, 2301 York Road, Oak Brook, Illinois. The session is from 8:00 am to 12:00 pm. (Breakfast is included). AGAIN, THIS SESSION IS FULL!
THE FEE FOR THIS PROGRAM IS $100.00 PER ECA MEMBER.
THE NON-MEMBER FEE IS $375.00 PER PERSON.
The seminar is being conducted by Dr. Heather Moore; MCA, Inc.
Electrical contractors are experts at planning jobs, with or without good drawings and design. However, designing, planning and laying out company processes gets less attention. Individual jobs can be profitable, yet the company may lose money or its access to money based on the company's internal infrastructure design. This class teaches fundamentals of process design, to help managers or potential managers learn how to map flowchart, and design or redesign processes and supporting procedures. Specific flowcharting technique will be covered, including how to create them, read and analyze them, and use them to design or improve process outcomes.
Following this course, participants will be able to:
- Map processes to understand the current state;
- Create various types of flowcharts for mapping, designing, and training on processes and procedures;
- Read and analyze flowcharts for analyzing and improving process efficiencies; and
- Understand how processes translate into standard and effective procedure.
Dr. Heather Moore is Vice President of Operations for MCA Inc and has taught numerous classes for National Electrical Contractors Association, IBEW, IEC, MCAA and MCAA of Canada; contributed to several research projects for the Electrical Contracting Foundation, MCAA, the New Horizons Foundation, and the National Association of Wholesaler-Distributors. She holds a Ph.D. in Construction Management, Michigan State University. Additionally, she holds an MBA, University of Michigan-Flint, and a B.S.E. in Industrial and Operations Engineering, University of Michigan, Ann Arbor. She specializes in process design and operations research. Heather was a contributor for the ASTM Standard E2691 "Job Productivity Measurement" and also was co-author of the newly published ASTM book "Application of ASTM E2691 Standard Practice for Job Productivity Measurement in Agile Construction. Heather has experience working with the construction industry, and currently works with contractors and distributors across the country on process improvement and productivity measurement.
THIS PROGRAM IS FULL! However, If you're interested in attending the "How to Design Your Company's Internal Processess for Maximizing Profitability" seminar, you can contact the ECA office at: (708) 531-0022 to be wait listed.
Thank you for your continued support of Association activities.